Resident Services
About Resident Services
Resident Services is located on the second level of Elgin Station at 40 Elgin Blvd. The Resident Services Department of Hagerstown Housing Authority works closely with many local agencies to provide residents with needed services to enhance their lives.
For more information about Resident Services, or if you have a specific question regarding one of our services, please use the form below to contact us.
Resident Services Staff
Dianne Rudisill – Director of Resident Services
Deena Holder – Assistant Director of Resident Services
Heather Nutter – Senior Services Coordinator
Tacy Myers – Family Self Sufficiency Coordinator
Pam Schnebly – Family Self Sufficiency Coordinator
Kelly Thompson – Family Self Sufficiency Coordinator
Dylan Rohrer – Resident Services Case Manager
Programs, Services, and Activities
Resident Services provides programs, services, and activities to educate and entertain our community of residents. Some programs we offer include the following:
For our Senior Residents:
- Blood Pressure screenings
- Exercise Classes
- Diabetic Support Group
- Onsite Nutrition Program
- Bingo
- Tenant Association Meetings
- Tenant Association sponsored activities such as dances, bake sales, soup &
- sandwich sales, chicken dinners, etc
- Social Club activities
- Pantry on Wheels
- Celebration Cleaners
- Assist with completing needed forms for HHA & community agencies
- Referrals for needed services
For our Family Residents:
- Community Meetings
- After School Homework Clubs
- Community Fairs
- Educational Activities
- Computer Classes thru local college
- Family Self Sufficiency Program
- Summer Camps
- Onsite Head Start programs
- Referrals to community agencies for needed services
- Referrals for financial counseling
Resident Advisory Boards
- Housing Authority needs
- Use of financial resources
- Eligibility, selection, and admissions policy for Public Housing and Section 8
- Rent determinations
Home ownership - Other items that deal with Housing Authority operations
- Serve as a conduit to the residents in their communities as to programs/services from the housing authority.
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Current Resident Advisory Representatives
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Name
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Community
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Lynn Cunningham |
Resident Commissioner |
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Monique Broadus
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Parkside Homes/Douglass Court |
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Coleen Henderson
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Housing Choice Voucher
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Randy Cooper
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Walnut Towers
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Potomac Towers
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Jennifer Colvin
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Frederick Manor
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Position Available
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Noland Village
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| Position Available | Gateway Crossing |
| Coreen Ketchum | CW Brooks |
| Tracy Dinezzaa | McCleary Hill Hill |
The resident advisory board members serve a three-year term. When there is no interest to serve on the board from a community, that position will remain vacant and that community is not represented.
Resident Advisory Board (RAB) members attend the monthly meetings in their respective community to discuss the happening of the quarterly RAB meetings and to gather concerns/questions for the Housing Authority from the residents.