The Hagerstown Housing Authority is committed to providing quality, affordable housing in a safe environment. Through partnerships with our residents and other groups, we will provide opportunities for those we serve to become self-sufficient.
Incoming HCV Portable Vouchers
Hagerstown Housing Authority is billing for all incoming HCV portable vouchers. Incoming port packets should be emailed to Liz Donovan at firstname.lastname@example.org or faxed to Liz at 301-745-4894.
Office Closing and New Software
• Review charges and rent statements.
• Upload documents for a recertification.
• Complete a maintenance request.
• Email the housing authority staff.
• Receive automated notifications.
We are excited about the new changes and have been training on the new software since October.
We will go live with our new system on May 6th, 2019. To validate the information in the new system, our office will be closed on May 7th and 8th, 2019. Soon after, we will host resident meetings to instruct you on accessing your information. We appreciate your patience during this process. The Maintenance and Security Departments will operate on their regular schedule.